Contact us
A real human reads each of these. Replies typically within one business day.
Support
support@scantra.aiTrouble signing in, scans not running, questions about results — start here.
Billing
billing@scantra.aiRefunds, plan changes, invoices, tax IDs. Stripe handles charges; we can help with anything else.
Privacy & data requests
privacy@scantra.aiAccess, deletion, or export of your data under GDPR / CCPA. 30-day response window.
Press & partnerships
hello@scantra.aiStory ideas, partnerships, integration requests. Friendly humans on the other end.
Business identity
Scantra
Operated by the Scantra team
Email for postal address requests: hello@scantra.ai
We do not currently operate a customer-facing office, but we can provide a postal address on request — for example for legal notices or regulator correspondence.